Manage and maintain ISO/IEC 17025 quality management system documentation (SOPs, work instructions, records) Lead preparation and coordination for ISO/IEC 17025 audits by Standards Malaysia Handle and close NCRs (Non-Conformance Reports) with effective corrective and preventive actions Ensure full documentation control, traceability, and compliance with ISO/IEC 17025 requirements Train and guide staff on ISO/IEC 17025 procedures and quality system requirements Coordinate internal audit activities and follow up on audit findings Work closely with technical team to ensure accurate recording of calibration and leak testing data Support calibration activities when required Maintain proper filing, document control, and version management system